Privacy policy

Last updated: 28 September 2026

Data controller

INAY-PARIS — Inay Rose, sole trader (EI), 137 avenue de France, 75013 Paris, France. Contact: contact@inay-paris.com.

Data collected

We collect the information needed to process your order and manage our customer relationship: first and last name, delivery and billing addresses, email, telephone number, order history, exchanges with customer service, and technical browsing data (cookies).

Purposes

• Process and deliver orders, handle returns and refunds
• Respond to your enquiries
• Send our newsletter if you have consented
• Prevent fraud and improve our store

Recipients

Your data is processed by INAY Paris and the service providers necessary for our operations: Shopify (hosting and payments), carriers and email marketing tools. It is never sold.

Retention periods

Order data: the statutory accounting retention period (10 years). Marketing data: 3 years after the last contact.

Your rights

Under the GDPR, you have rights of access, rectification, erasure, restriction, objection and portability. To exercise them, contact contact@inay-paris.com. You may also lodge a complaint with the CNIL (www.cnil.fr).

Cookies

Cookies are used to operate the website, measure audience activity and, with your consent, for advertising. You can manage your preferences at any time through the cookie banner.